Support
A little help, when you need it.
For questions about Tawali, purchases or your data, email us. Include your app version and a short description of what happened. Please don’t send passwords or payment details.
tawaliapp@gmail.com ↗How do I restore Pro?
Open Settings in Tawali, open the Pro screen, then choose Restore Purchases. Use the Apple Account that made the purchase. This restores access, not your saved entries.
How do I cancel a trial or subscription?
On your iPhone or iPad, open Settings → your name → Subscriptions → Tawali. Choose the cancellation option. Deleting the app does not cancel a subscription.
Where is my data?
Entries are stored on your device. If you enable Pro iCloud sync, supported data also syncs through your Apple Account. You can create a backup file with Pro and restore a backup on the free plan.
How do I ask about privacy?
Email tawaliapp@gmail.com with your question or request. Please describe what you need without attaching sensitive records. See the privacy policy for the app’s current data handling.